What action should be taken if you discover signs of pest infestations?

When you discover signs of pest infestations, the appropriate action to take is to inform management immediately. This is crucial because pest infestations can pose significant health risks to both customers and employees by contaminating food and surfaces with harmful pathogens. Management typically has protocols in place for addressing such issues, including contacting pest control experts who are trained to handle infestations safely and effectively.

By notifying management, you ensure that the situation is dealt with promptly and professionally, minimizing the potential impact on food safety and customer experiences. Additionally, it's important to remember that pest control measures often require specialized knowledge and equipment, which is not typically within the training of regular staff members. Therefore, escalating the issue to management allows for a proper response that adheres to health and safety regulations.