Which group in the food handler certification training encompasses the knowledge about pest control?

The group that encompasses knowledge about pest control is pest management principles. This area focuses specifically on identifying, preventing, and controlling pests that can be harmful in food handling environments. Understanding pest management is crucial for maintaining a safe and sanitary food preparation area, as pests can carry diseases and contaminate food supplies.

Effective pest management includes recognizing signs of pest activity, implementing preventative measures, and knowing how to respond to infestations. Training in this area helps food handlers develop the skills needed to create an environment that minimizes the risk of pest problems, contributing to overall food safety.

The other groups mentioned do not primarily focus on pest control. Health and safety standards address wider food safety practices, customer service practices emphasize interactions with patrons rather than pest control, and food preparation techniques pertain to the cooking and handling of food items, rather than the management of pests.